How Midland Appliance Repair handles information shared through this website and during service enquiries.
Last updated: 7 September 2026
Information you provide
When you contact Midland Appliance Repair, you may voluntarily provide your name, phone number, email address, location, appliance details and information about the service you need. This information may be submitted through a website form or shared by phone, email or WhatsApp.
How we use information
We use the information provided to respond to enquiries, understand the requested repair, arrange or manage service visits, communicate about an appointment and provide customer support. We may also use general website information to maintain and improve the website.
Website and analytics information
The website may collect basic technical information such as browser type, device information, visited pages and approximate usage information. Google analytics and tag-management tools may process this information to help us understand website performance and how visitors use the site. These services may use cookies or similar technologies according to their own policies.
Forms, WhatsApp and maps
Website enquiries are handled using Contact Form 7. If you choose the WhatsApp contact option, your communication is handled through WhatsApp. Pages that display an embedded Google map may connect to Google services. Information handled by these third parties is also subject to their respective privacy practices.
Service providers
We may rely on website hosting, maintenance, analytics and communications providers to operate the website and respond to customers. They may process information only as needed to provide those services or meet applicable obligations.
Data security and retention
We take reasonable steps to protect information against unauthorized access, loss or misuse. Information is retained only for as long as reasonably needed for enquiries, service administration, record keeping and applicable obligations. No method of storage or transmission can be guaranteed to be completely secure.
Your choices and privacy enquiries
You may choose not to provide optional information, although this can limit our ability to respond or arrange a repair. For questions about personal information or this policy, contact info@midlandappliancesrepair.com.
Policy updates
We may update this policy when website practices or services change. The latest version will be published on this page with an updated date.